Contact Us

Our pages break down how non GamStop casinos handle sign-up, deposit limits, verification, payments, games and bonuses, and every brand detail we publish should be traceable to its source data. If something we have written doesn't match what you have seen, or a point is unclear, we would like to know. Messages from readers help us keep the site accurate and useful, and our team reads every one.

How to reach us

Email is the best way to get in touch: info@premiervend.co.uk. A clear subject line, such as "Correction: withdrawal methods" or "Question about verification", helps us direct your message to the right person sooner.

What we can help with

• Corrections: a payment method that has changed, bonus terms that no longer apply, or a detail on a brand card that looks out of date. A link or screenshot showing the current information speeds things up.
• Feedback: topics you would like explained in more depth, or sections that could be easier to follow.
• General site questions: how our pages are put together, where information comes from, or anything about using the site itself.

What we can't help with

We are an independent information site, not a casino operator. We have no access to anyone's casino account and cannot step in on deposits, withdrawals, bonus disputes, account verification, closures or any other account matter. For those, please contact the casino's own customer support directly, as they are the only people who can see and act on your account.

When to expect a reply

We aim to answer messages within a few working days. Corrections that need checking against a brand's current terms can take a little longer, but we will follow up once the review is complete. Messages sent at weekends or on bank holidays are picked up on the next working day.

Your information

We only use the details you send us to reply to your message, and you can read how we store and handle them in our privacy policy.

This site is for adults aged 18 and over only. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.